10 Systems That Help Your Firm Win, Serve & Run Better

Every build is custom, but the work always lands in one of 10 business automation systems. Most firms start with the one that’s leaking the most time or revenue, then connect the rest.

Win Clients

Webinars, intake, follow-up, proposals & payments.

Serve Clients

Onboarding, delivery, communication, reviews & referrals.

Run the Firm

CRM & reporting, team workflows and custom AI tools.

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The short answer

Be Known designs, builds and installs 10 core business automation systems for professional service firms – from webinars, intake and follow-up to proposals, onboarding, client communication, reviews, CRM, team workflows and custom AI tools – built on the tools you already use. Most projects start at $1,500.

Custom to your firmWorks with your existing toolsUpfront pricing

Win clients

Systems That Win Clients

Turn interest into booked calls and signed, paid clients – without anyone chasing leads by hand.

01

Webinar & Event Systems

One-to-many systems that educate and pre-sell a room of prospects at once – live or automated webinars, seminars and client education events.

  • Registration pages & invites
  • Automated reminders & attendance boosters
  • Replays, follow-up & booking offers
  • Attendance & conversion reporting

Common for: Firms with a proven offer that sell through education

02

Lead Capture & Intake

Every inquiry from your site, ads, referrals or phone is captured, qualified and routed – then booked straight onto the right calendar.

  • Smart intake & qualification forms
  • Lead routing to the right person
  • Calendar booking & reminders
  • Missed-call text-back

Common for: Law firms, CPA firms, agencies & consultancies

03

Follow-Up & Nurture

Consistent follow-up so not-ready-yet prospects stay warm and no opportunity dies in an inbox.

  • Email & SMS nurture sequences
  • Consultation no-show recovery
  • Re-engagement for old leads
  • Personalized, AI-assisted follow-up

Common for: Any firm with a longer decision cycle

04

Proposals, Contracts & Payments

A “yes” turns into a signed engagement letter and a paid invoice automatically – no back-and-forth.

  • Proposal & engagement letter templates
  • E-signature workflows
  • Invoicing, deposits & payment plans
  • Automatic payment reminders

Common for: Law firms, CPA firms & agencies

Serve clients

Systems That Serve Clients

Business automation systems that give every client the same great experience – consistent, fast and without your team reinventing it each time.

05

Client Onboarding

Every new client gets a smooth, consistent start – welcome, documents, kickoff and setup handled automatically.

  • Welcome & next-step sequences
  • Intake questionnaires & document requests
  • Kickoff scheduling
  • Matter, project or account setup

Common for: Firms onboarding more than a few clients a month

06

Client Delivery & Communication

Clients always know where things stand, and your team stops chasing documents and answering “any update?” emails.

  • Client portals
  • Automated document collection
  • Status updates & milestone notices
  • Scheduled check-ins

Common for: Accounting firms, law firms & agencies

07

Reviews, Referrals & Retention

Happy clients become reviews, referrals and repeat business – on autopilot, at the right moment.

  • Review requests after key wins
  • Referral asks & partner tracking
  • Renewal & re-engagement reminders
  • Win-back campaigns

Common for: Referral-driven firms of every kind

Run the firm

Systems That Run the Firm

The business automation systems that keep everything connected, visible and running – even when you’re not in the room.

08

CRM, Pipeline & Reporting

One source of truth for every lead, client and dollar – with dashboards that answer “how are we doing?” without pulling reports.

  • CRM setup, cleanup & migration
  • Pipeline stages & automation
  • Live KPI dashboards
  • Weekly owner reports

Common for: Firms running on spreadsheets and gut feel

09

Workflow & Team Automation

Repetitive internal work handled automatically, and the tools you already pay for finally talk to each other.

  • Task routing & handoffs
  • SOPs & team knowledge base
  • Team onboarding & training
  • Integrations across your stack

Common for: Firms with growing teams and too many tools

10

Custom AI Tools & Apps

Purpose-built AI that works inside your firm – assistants, coaching tools and client-facing platforms built around your methods.

  • AI assistants trained on your processes
  • AI call scoring & sales coaching
  • Client-facing platforms & portals
  • Internal tools your team actually uses

Common for: Firms with proprietary methods or heavy repetitive knowledge work

Proof

Results From the Systems We Build

15-18 hrs/wk recaptured

Laura Cowan – Lifestyle Legal Coaching

Client Onboarding, Client Delivery & Custom AI

0 sales calls the founder reviews

AI Sales Ops – Founder-led sales team

Custom AI Tools & Apps

$7.03M revenue over 5 years

Brad Blazar – Coaching & consulting firm

Lead Capture, Follow-Up & Webinar Systems

$1.7M in 18 months

Michelle Cunningham – Sales training

Webinar & Event Systems

How it works

Diagnose. Build. Support.

We don’t sell a template or a software license. We look at how your firm actually runs – how clients find you, how work gets delivered, where your team loses hours – then build the few systems that fix the biggest leaks first.

01

We find the leaks

A free consultation and systems review. We map where leads, time and revenue slip through – from first inquiry to final invoice – and rank what to build first by impact.

02

We build the systems

We design, build and connect the systems inside the tools you already use (or better ones where it matters) – tested with real clients and real data before anything goes live.

03

We train & support

Your team gets walkthroughs and documentation so the systems actually get used. Ongoing support and optimization are available, so your systems keep improving as the firm grows.

FAQ

Questions About Business Automation Systems

We build 10 business automation systems for professional service firms in three groups. To win clients: webinar & event systems, lead capture & intake, follow-up & nurture, and proposals, contracts & payments. To serve clients: client onboarding, client delivery & communication, and reviews, referrals & retention. To run the firm: CRM, pipeline & reporting, workflow & team automation, and custom AI tools & apps.

Of all the business automation systems, usually the one closest to revenue that breaks most often. For most firms that’s lead capture & intake or follow-up, because leads are already coming in and slipping through. If you’re drowning in admin instead, we start with onboarding or workflow automation. Your free consultation ends with a clear, ranked recommendation.

You can start with one. Most clients begin with a single system, see the time saved, then add the next. The 10 systems are designed to connect, so each new one builds on the last instead of creating another disconnected tool.

Usually, yes. We build around the tools firms already rely on – like Clio, QuickBooks, Karbon, HubSpot, GoHighLevel, Microsoft 365, Google Workspace, Calendly and Stripe – and connect them with platforms like Zapier, Make and n8n. If a tool is holding you back, we’ll tell you and recommend a better fit.

Most projects start at $1,500 for a single focused system. Full build-outs across several systems typically range up to $25,000, depending on scope, integrations and how many people use them. You get a fixed quote before any work starts.

Yes. Every build includes training and a support period after launch. Many clients then move to an ongoing support plan so we can monitor, fix and improve their systems and add new automations as the firm grows.

Ready to See Which System Your Firm Needs First?

Book a free consultation to find the business automation systems that fit your firm. We’ll map where it’s losing leads, time and revenue, and show you the first system we’d build – no obligation.